Rebuilding Our Authentication System: A Case Study

function generateToken(user) { return jwt.sign( { id: user.id, email: user.email }, process.env.JWT_SECRET, { expiresIn: "7d" } ); } User Experience Improvements We implemented several UX improvements: Simplified login forms with clear error messages Passwordless login options via email magic links Social login integration with popular providers Remember me functionality with secure, long-lived sessions Results After launching the new authentication system, we saw: 50% reduction in login-related support tickets 30% increase in successful login attempts Improved security posture with no incidents reported This project demonstrates how focusing on both technical excellence and user experience can lead to significant improvements in critical systems.